SAP Concur Adds New AI Tools for Approvals, Cards, and Travel Leakage
SAP Concur unveils a suite of AI-powered tools at the GBTA conference, expanding automation into finance and administrative workflows alongside Amex GBT.
Stock photo for illustration only, not from the actual event
- SAP Concur and Amex GBT debut their first major leakage-reporting tool from their 2025 alliance.
- New AI finance tools include an approval manager with risk explanations and peer policy benchmarking.
- Virtual card management rolls out initially in the U.S. for Amex and select Mastercard issuers.
- SAP Concur positions AI strictly as decision support, maintaining human accountability for audits.
At the GBTA conference in Chicago, SAP Concur announced a suite of new AI-driven tools designed to extend automation beyond travelers and travel managers directly into corporate finance and administrative operations.
The newly unveiled releases feature an AI-assisted expense approval manager, expense-policy benchmarking against anonymized peer data, virtual card management, and a specialized travel leakage-reporting tool built in collaboration with Amex GBT. This leakage tool stems directly from the strategic alliance struck in 2025 to combine travel, expense, and marketplace data across both platforms.
Leakage refers to business travel spending that conflicts with a company's managed travel policies. SAP Concur notes that more than 30% of bookings can happen this way at certain companies, and previously, this spending remained largely invisible because the data resided within Amex GBT systems.
Stock photo for illustration only, not from the actual event
Integrating AI into corporate travel management highlights how business software is shifting toward automated compliance and unified data ecosystems. By bridging platforms that previously operated in isolation, tools like these help organizations reclaim visibility over fragmented expenditures.
Additional features announced include a unified delegates dashboard and traveler-facing capabilities that surface loyalty benefits at the time of booking while consolidating trip-disruption support. The AI-assisted virtual card management tool is limited at launch to U.S. American Express and select Mastercard issuers.
Source: Skift
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