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Aberdeen High Street revival tackles vacant shop crisis

BBC business correspondent Emma Simpson explores how Aberdeen is tackling empty shops on Union Street as UK high streets face a retail crisis.

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Inewgen
28 Sep 2026Source: BBC Business3 min read (0 views)
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Aberdeen High Street revival tackles vacant shop crisis

Stock photo for illustration only, not from the actual event

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  • Aberdeen's Union Street faces a severe retail vacancy crisis with empty shops.
  • Former FTSE 100 CEO Bob Keiller leads a volunteer-driven turnaround group.
  • Financial incentives like fit-out grants help attract new businesses to the area.

The empty building that once housed Marks & Spencer in Aberdeen is among the first sights greeting visitors arriving off the train into the city centre. The signage is gone, though letter outlines remain, while windows are blacked out and doors boarded up. Emma Simpson, a business correspondent for the BBC, recalls spending hours as a teenager on Union Street, the city's main thoroughfare nicknamed the Granite Mile, browsing fashion stores.

The street was once packed with shoppers from across the north-east of Scotland, but it is now pockmarked with vacant stores. This mirrors a nationwide trend where high streets, formerly bustling with commerce, were hit initially by out-of-town retail parks and subsequently by the surge of online shopping.

The decline of traditional high streets is a global structural shift driven by e-commerce and changing consumer habits. Revitalising city centres requires coordinated public-private strategies, adaptive reuse of commercial real estate, and community-led placemaking rather than relying solely on traditional retail models.

Nevertheless, Aberdeen is in the middle of an ambitious turnaround strategy. The port city has taken a hands-on approach to filling vacant units and bringing neglected upper floors back into use, amid stark industry figures across the country.

1 in 8Properties vacant on British High Streets
20-40%Excess retail space estimated by experts
%

Industry experts note that a major obstacle is fractured ownership, with properties divided among numerous landlords through complex structures, slowing down decision-making. Operating costs have also risen alongside declining footfall as shopping migrates online.

During Aberdeen's North Sea oil boom years from the late 1970s to the early 2010s, the city enjoyed effortless prosperity driven by energy wealth. However, by the end of 2022, Union Street hit rock bottom as locals shifted toward a new shopping centre opened in 2009.

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"If there was a silver bullet, it would have been fired years ago,"

Jackie Sadek, former government adviser on urban regeneration

The revitalisation effort relies on coordinated action involving letting agents, the council, landlords, local businesses, and volunteers led by unpaid former FTSE 100 CEO Bob Keiller. Volunteers audited properties, tracked absent owners, cleaned up spaces, and improved street cleanliness.

In 2023, 57 of the 198 units on Union Street were empty. To date, 33 have been filled, with 14 more in the letting process. The initiative also features digital tools like the Our Aberdeen app and renewed focus on neglected upper floors along the iconic street.

Scotland city high street storefronts daytime

Stock photo for illustration only, not from the actual event

Source: BBC Business

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