Traffy Fondue Flood Repair: 5 Ministries Join Bangkok
Five ministries and Bangkok partner to launch Traffy Fondue via LINE, offering home, appliance, and vehicle repairs across seven pilot provinces.
Stock photo for illustration only, not from the actual event
- Five ministries and Bangkok launch Traffy Fondue for flood recovery
- Provides home, electrical, appliance, and vehicle repair services via LINE
- Volunteers assist vulnerable groups, while private sectors can register to help
- Pilot program rolls out in Bangkok, Pathum Thani, Nonthaburi, Samut Prakan, Samut Sakhon, Nakhon Pathom, and Kanchanaburi
As floodwaters recede, many families face the daunting task of recovering from the disaster, from cleaning homes and fixing electrical systems to repairing water-damaged appliances and vehicles often lacking insurance coverage. To address this challenge, the 'Traffy Fondue Flood Repair' initiative was established as a centralized channel where five ministries and the Bangkok Metropolitan Administration (BMA) collaborate, allowing affected citizens to request assistance through LINE and track the status until the job is completed.
The system was officially launched at the Chomklao Building press room of the Ministry of Higher Education, Science, Research and Innovation (MHESI). Prof. Dr. Yodsanan Wongsawat, Deputy Prime Minister and Minister of MHESI, joined the announcement alongside General Adul Boonthamcharoen, Minister of Defense overseeing flood relief in Bangkok and the central region; Jatuphorn Prompan, Minister of Labor; Nikorn Somklang, Minister of Social Development and Human Security (MSDHS); Akaranan Kannakitinan, Deputy Minister of Education; and Assoc. Prof. Dr. Tavida Kamolvej, Deputy Governor of Bangkok.
Prof. Dr. Yodsanan explained that since many residents lack insurance coverage for their losses, mobilizing resources from multiple sectors is crucial. The foundation of this initiative is Traffy Fondue, a platform managed by NECTEC under NSTDA that the BMA is already familiar with. The system acts as a central hub uniting manpower networks, including Rajamangala Universities of Technology, Rajabhat Universities, vocational education groups, and the Department of Skills Development.
Stock photo for illustration only, not from the actual event
Adapting the Traffy Fondue platform for disaster recovery highlights how civic technology can scale beyond routine urban complaints to coordinate macro-level crisis response. Centralizing requests through LINE reduces bureaucratic friction, preventing citizens from having to navigate multiple agencies independently while enabling the government to dispatch specialized technical teams and volunteers directly to critical zones.
For vulnerable groups or residents in housing who cannot access the digital system independently, MSDHS volunteers (Or.Phor.Mor.) will act as intermediaries to input their data, ensuring equitable access to repairs. Furthermore, the project allows private sector volunteers and external organizations to register through Traffy Fondue to support BMA's efforts. Assoc. Prof. Dr. Tavida reported that critical high-water stagnation areas remain in districts such as Lat Krabang, Nong Chok, Prawet, Sai Mai, Khlong Sam Wa, and Bang Khen, where military personnel, high-clearance vehicles, and boats have been deployed, successfully evacuating 776 emergency patients.
Dr. Wasant Pataromchai, Director of NECTEC, noted that the services cover housing repairs, electrical appliances, wiring, automobiles, motorcycles, cleaning, shelters, food, beverages, and medical services, depending on local agency capacity. The pilot program has officially launched across seven provinces: Bangkok, Pathum Thani, Nonthaburi, Samut Prakan, Samut Sakhon, Nakhon Pathom, and Kanchanaburi.
"Small movable appliances will be serviced faster when brought directly to the center. For items that cannot be moved, the Department of Skills Development and vocational units have prepared Mobile Units to handle repairs on-site."
Suksit Srisompoch
Suksit Srisompoch, Deputy Secretary-General to the Prime Minister for Political Affairs, added a recommendation that bringing smaller appliances directly to the service centers yields faster results due to centralized equipment readiness. For large items or immovable home systems, mobile repair units from various ministries are dispatched directly to the residences as appropriate.
Source: Techsauce
Found something wrong in this article? Report an issue with this article
Comments
Leave a Comment