Govt orders officials to help Thais register for floods
Deputy government spokesperson addresses an incident where a 66-year-old man was scolded, urging officials to assist flood victims across 65 provinces.

Stock photo for illustration only, not from the actual event
- The Thai government ordered officials to actively assist citizens with flood relief registration.
- A 66-year-old man was reportedly scolded by an official while seeking help with the Tang Rath app.
- Flood relief registration covers 65 provinces and Bangkok starting from October 2, 2026.
- Victims can register via the Tang Rath application or submit documents in person locally.
The Thai government has expressed immediate concern following widespread public criticism over an incident involving a 66-year-old man who was reportedly scolded by a government official. The elderly citizen was visibly upset and distressed while seeking assistance, highlighting friction points in public service delivery during a crisis.
On October 3, 2026, Ms. Ploytalay Laksamiseangchan, Deputy Spokesperson for the Prime Minister's Office, addressed the situation by stating that the administration treats this matter seriously. She emphasized that all relevant authorities and officials must perform their duties with empathy and provide full facilitation to the public rather than worsening their distress.
Regarding the flood relief scheme, the Department of Disaster Prevention and Mitigation (DDPM) under the Ministry of Interior has opened registration for households affected by disasters occurring between May 15 and September 30, 2026, spanning 65 provinces and the Bangkok metropolitan area.
The integration of government digital platforms such as the 'Tang Rath' app aims to streamline administrative processes and enable real-time tracking through population database linkage. However, this transition exposes a significant digital divide among elderly populations, underscoring the critical need for human-centric assistance and patient guidance at local administrative offices to ensure no vulnerable citizen is left behind.

Stock photo for illustration only, not from the actual event
Flood victims can apply for financial compensation and assistance through two primary channels depending on their readiness and accessibility:
- Registering via the “Tang Rath” mobile application, which instantly cross-references data with civil registration databases and allows real-time status tracking.
- Submitting physical documents directly at local administrative organizations or district offices within the Bangkok metropolitan area for those who lack digital access.
The deputy government spokesperson concluded by reiterating that the fundamental duty of state officials is to alleviate public suffering rather than add emotional burden to disaster victims. Citizens encountering similar issues are encouraged to report them for immediate administrative review.
Source: Khaosod Politics
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