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Tigerair Taiwan Launches Tigerhop to Grow Network Without Planes

Low-cost carrier Tigerair Taiwan partners with Dohop to launch Tigerhop, enabling direct multi-carrier bookings with Scoot without expanding its fleet.

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05 Oct 2026Source: Skift3 min read (0 views)
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Tigerair Taiwan Launches Tigerhop to Grow Network Without Planes

Stock photo for illustration only, not from the actual event

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  • Tigerair Taiwan partners with Dohop to launch the Tigerhop booking platform
  • Enables direct booking of multi-carrier journeys combining Tigerair Taiwan and Scoot
  • Alternative interline model features ConnectSure protection for missed connections
  • Expands network reach to secondary Japanese cities without adding aircraft

Low-cost carrier Tigerair Taiwan is testing an innovative approach to expand its route network without adding a single aircraft to its fleet. By partnering with Iceland-based travel technology firm Dohop, the carrier has launched a booking platform called Tigerhop, connecting its own flight network with Singapore-based Scoot and allowing customers to book multi-carrier journeys directly through Tigerair's official channels.

The initial phase of the rollout links Taipei and Da Nang to Singapore via Scoot, with onward connections to regional Japanese destinations including Akita, Hanamaki, and Tottori. This setup creates seamless travel itineraries for passengers looking to explore secondary markets without complicated traditional interline agreements.

commercial passenger airplane wing flying sky

Stock photo for illustration only, not from the actual event

"With Tigerhop, we can connect our existing network with complementary partner networks and reach new origin-destination markets without adding an aircraft. It allows us to extend the reach of our network, while keeping our own operation simple and focused"

Joyce Huang

Joyce Huang, Chairwoman of Tigerair Taiwan, emphasized that the platform allows the airline to connect its existing network with complementary partner networks, unlocking new origin-destination markets while maintaining a simple and focused operation. Meanwhile, Chief Commercial Officer Bernard Hsu noted that the setup keeps connecting customers within Tigerair's own booking ecosystem rather than redirecting them to third-party online travel agencies.

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โฆษณา

This alternative interline model represents a crucial workaround for airlines facing severe supply chain constraints, with global aircraft delivery delays and an order backlog exceeding 17,000 aircraft. By bypassing lengthy bilateral interline negotiations with individual partners, airlines can maximize existing capacity and rapidly expand market reach while mitigating operational complexity through specialized connection-monitoring technologies.

Addressing operational concerns regarding multi-carrier itineraries, the platform issues separate booking records for each airline while utilizing Dohop's ConnectSure service to monitor the entire journey and provide passenger support in the event of a broken connection. Dohop's technology is already live with carriers such as Scoot, Thai Vietjet, Citilink, and Air India Express. Hugh Aitken, Chief Operating Officer at Dohop, noted that market share has increasingly shifted toward these airline-branded platforms across various distribution channels.

Source: Skift

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