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Kayak and Skyscanner CEOs: Metasearch Is Evolving

Kayak and Skyscanner executives discuss how travel metasearch platforms are adapting to AI, focusing on trust and multimodal features.

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Inewgen
07 Oct 20263 min read (0 views)
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Kayak and Skyscanner CEOs: Metasearch Is Evolving

Stock photo for illustration only, not from the actual event

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  • Kayak and Skyscanner CEOs assert that metasearch is not dead but evolving to counter AI agents.
  • Kayak CEO Peer Bueller notes that Google's Gemini pushes metasearch results down, increasing paid acquisition needs.
  • Skyscanner is expanding into hotels, car rentals, packages, and multimodal flight-plus-train itineraries.
  • A forthcoming 2027 Skyscanner report shows 51% of travelers worry about AI recommendation reliability.

At a Skift summit appearance, top executives from leading travel comparison platforms Kayak and Skyscanner shared their insights on the future of metasearch amidst the rise of artificial intelligence, arguing that these platforms are not being replaced but are instead being rebuilt around AI, trust, and upper-funnel discovery.

Peer Bueller, who took over as Kayak's CEO in February after a decade as CFO, noted that Google's Gemini interfaces and carousels have pushed traditional metasearch results down the page. This shift turns traffic that once arrived organically into paid acquisition, while simultaneously requiring a presence inside large language models.

corporate seminar meeting room presentation

Stock photo for illustration only, not from the actual event

51%Travelers concerned about AI recommendation reliability
65%Conversion rate from AI search funnel to booking search

Addressing the complexity of price comparison, Bueller stated that building comparison data is far from a basic commodity. It relies on complex supplier integrations, direct database access, and commercial usage agreements rather than simple web scraping, noting that Kayak could scale significantly with a traveler-centric and AI-centric model.

"The test is whether deep live pricing and trust engineering beat horizontal agents on convenience alone."

Peer Bueller

Meanwhile, Skyscanner CEO Bryan Batista outlined a parallel expansion path into hotels, cars, packages, and planned multimodal itineraries combining flights with trains or buses. The platform has also seen growth across the U.S., Latin America, and APAC markets including India, Japan, and Korea, alongside a live ChatGPT plugin that delivers Skyscanner price comparisons directly inside the chatbot.

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The evolution of metasearch platforms in the AI era highlights a critical shift from static price comparators to intelligent intermediaries. Maintaining supplier trust through proper transaction ownership models remains a cornerstone strategy as these platforms navigate the disruption caused by conversational AI assistants.

Both executives underscored trust as the ultimate battleground. Skyscanner is testing agentic booking while leaving the transaction ownership with its supplier partners. Its upcoming 2027 trends report revealed that 51% of surveyed travelers have reliability concerns regarding AI recommendations, though Batista added that 60% to 65% of travelers entering Skyscanner's AI search funnel successfully convert into a flight, hotel, or car search.

Source: Skift

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